Refund & Cancellation Policy

You may cancel your All-Access subscription at any time from the in-app Settings tab (Manage subscription) or through the Paddle customer portal linked in your receipt email.

Cancellation stops future charges. You keep access until the end of the current paid billing period unless you delete your account sooner.

Refunds, where applicable, are handled by Paddle as merchant of record, in line with Paddle's buyer terms and applicable consumer regulations. Contact us at aixsuite@forwardinnovations.net if you need help locating your receipt or portal link.

AI generation uses your own OpenAI API key; OpenAI charges are separate from your AI-X-SUITE subscription and are not refunded through Paddle.

If a subscription payment fails, we may show a short grace period in the dashboard before restricting paid features until payment is restored or the subscription is canceled.

See also our Terms of Service and Privacy Policy.